I got a Dell laptop a few years ago, and while scouting around for it's replacement I noticed the Ubuntu Linux folks are still proud to say their stuff not only runs on Dell kit still, but that it's available to purchase and have supported direct from Dell:
"purchase Ubuntu on Dell"
So I followed the link over to www.dell.co.uk/ubuntu but there was no mention in sight of a Linux O/S option. Fortunately I know Dell have a great online support system so I though it would be easy to get a working link, or find out what option I need to pick.
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01/22/2012 02:15:30PM Session Started with Agent (Ritam_Sengupta)
01/22/2012 02:15:30PM tom: "Hi, I'm looking for a Dell in the 500ukp range with good Linux support, which models would work best for normal day to day use and some light coding ?"
01/22/2012 02:15:41PM Agent (Ritam_Sengupta): "Thank you for contacting Dell Chat Sales. This is Ritam, your sales advisor for today."
01/22/2012 02:15:42PM Agent (Ritam_Sengupta): "Hello Tom"
01/22/2012 02:16:06PM Agent (Ritam_Sengupta): "I have seen your initial query - unfortunately, we do not have machines that support Linux as the OS."
01/22/2012 02:16:21PM Agent (Ritam_Sengupta): "All our machines are windows compatible only and do not have drivers for Linux"
That was disapointing. As well as a laptop I have a Dell server for the house whirring away upstairs, again that was supported with Linux on (RedHat I think). Note I didn't say 'laptop' above, but Dell come right back with 'all our machines are windows compatible only and do not have drivers for Linux'. But... I mean, there's that page on the Ubuntu site...
01/22/2012 02:16:57PM tom: "Umm... http://www.ubuntu.com/dell ?"
01/22/2012 02:17:21PM Agent (Ritam_Sengupta): "Yes, the solution is not available in Dell UK and Ireland am afraid"
01/22/2012 02:18:22PM Agent (Ritam_Sengupta): "We do not have machine that support Ubuntu any more am afraid"
Well, that's very clear then :-(
Dell has dumped Linux users. Unless you know different, Agent Sengupta was wrong or I can't read ?